Privacy Policy

Ownit Insurance Agency LTD

Effective Date: 2025

Ownit Insurance Agency is committed to protecting your privacy and ensuring the confidentiality of your personal data in compliance with the Data Protection Act, 2019 (Kenya) and the applicable regulations under the Insurance Act. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or engage with our services.

1. Who We Are

Ownit Insurance Agency is a duly registered insurance agency in Kenya, licensed by the Insurance Regulatory Authority (IRA), providing a range of insurance advisory and brokerage services.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full names
  • National ID/passport number
  • Contact information (email, phone number, postal address)
  • Date of birth
  • Employment and income details (where relevant)
  • Next of kin details
  • Insurance policy information
  • IP address, browser type, and device identifiers (for website visits)
  • Any other data you voluntarily provide in the course of our interaction

3. How We Collect Your Data

We collect data:

  • Directly from you when you fill forms, request quotes, or contact us
  • Through our website, emails, or digital forms
  • Via cookies and similar technologies on our website
  • From third parties (with your consent), such as underwriters, employers, or government databases

4. Legal Basis for Processing

We process your personal data based on the following lawful grounds:

  • Consent – Where you provide us explicit permission
  • Contractual necessity – To fulfill our obligations in delivering insurance services
  • Legal obligation – To comply with applicable insurance and financial laws
  • Legitimate interests – To improve services and protect against fraud

5. Purpose of Data Collection

We use your personal data to:

  • Provide insurance advisory and brokerage services
  • Facilitate policy underwriting and claims processing
  • Respond to queries or provide customer support
  • Send you policy updates, service reminders, or legal notices
  • Improve website functionality and user experience
  • Comply with legal and regulatory requirements

6. Data Sharing and Disclosure

We may share your personal data with:

  • Insurance companies and underwriters for policy issuance
  • Reinsurers and third-party claims handlers
  • Regulatory bodies (e.g., IRA, ODPC, KRA) when legally required
  • IT and cloud service providers under strict confidentiality agreements
  • Legal representatives or law enforcement authorities, if mandated

We do not sell or lease your personal data to third parties.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purpose of collection, or as required by law. Once no longer required, your data will be securely deleted or anonymized.

8. Your Rights Under Kenyan Data Protection Law

You have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate data
  • Withdraw consent at any time
  • Object to certain types of data processing
  • Request deletion of your data (subject to legal exceptions)
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

To exercise your rights, please contact us using the details provided below.

9. Data Security

We implement technical and organizational measures to safeguard your data, including:

  • SSL encryption on our website
  • Role-based access control to sensitive systems
  • Data backup and disaster recovery protocols
  • Regular system audits and employee confidentiality agreements

10. Cookies and Website Tracking

Our website uses cookies to enhance functionality and analyze user behavior. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. We will notify you of significant changes via our website or email.

13. Contact Us

For any privacy-related concerns, data access requests, or feedback:

Ownit Insurance Agency LTD

A3, Empire Square Kiambu Road, Kiambu. 
Email: info@ownitagency.com
Phone: 0791388191
Website: www.ownitagency.com

You may also contact the Office of the Data Protection Commissioner (ODPC) via https://www.odpc.go.ke if you are dissatisfied with our response.

Ends